Terms of Service

Welcome to the official website of Hattie (hereinafter referred to as "the Website"). These Terms of Service (hereinafter referred to as "the Terms") govern your use of this Website, the purchase of digital products, and the booking of spiritual consultation services. By continuing to browse this Website or submitting an appointment form, you are deemed to have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and our Refund Policy.

1. Authorized Use of the Website

  • By accessing and using this Website, you agree to comply with all applicable laws and regulations. Any unauthorized access, tampering, or illegal use of this Website may result in criminal prosecution or administrative fines.

  • We reserve the right to suspend Website operations at any time for maintenance, updates, or force majeure without prior notice.

2. Spiritual Services & Disclaimer

  • Nature of Service: Reiki healing and related consultations are forms of energetic and spiritual guidance intended to promote relaxation and inner balance.

  • Non-Medical Disclaimer: Our services are not a substitute for professional medical diagnosis, medication, or psychological counseling. If you are experiencing urgent physical or mental health issues, please seek assistance from a qualified medical professional.

  • Subjective Experience: Healing effects vary based on individual constitution, openness, and life stage. We do not guarantee specific physiological or material outcomes.

3. Right to Review & Refuse Service

To maintain the energetic resonance and professional quality of the service, Hattie reserves the right to review and decline appointment requests.

  • We will determine alignment based on the information provided in your intake form.

  • If we believe our current service offerings cannot appropriately support your needs, we reserve the right to decline the appointment without legal liability.

4. Intellectual Property Rights (Critical)

  • Original Content: All content on this Website—including but not limited to text, artwork, music, videos, website layout, educational materials, and the "Multidimensional Imagery and Guidance Reports" provided to you—is the intellectual property of Hattie (Hou, Ma-Meng Ping) or its respective rights holders.

  • Prohibited Actions: Unauthorized reproduction, modification, distribution, public transmission, leasing, or commercial use of any Website content is strictly prohibited without prior written consent.

  • Personal Use Limitation: Purchased digital art products (e.g., wallpapers) are for personal, non-commercial use only. Healing reports are for the recipient's personal reference only and may not be excerpted, published, or used for profit.

5. Payment & Refund Policy

  • Pricing: Services are currently priced in U.S. Dollars (USD). The final settlement amount depends on the exchange rate of the payment platform at the time of transaction.

  • Refunds: Please refer to our "Refund Policy." Once a session has commenced or a digital product has been delivered, we do not accept refund requests based on subjective experiences.

6. Third-Party Links & External Services

This Website may contain links to third-party platforms (e.g., Instagram, YouTube, Stripe). You acknowledge and agree that we bear no legal responsibility for the accuracy or safety of the content on such third-party websites.

7. Indemnification

Users who violate these Terms, copyright laws, or relevant regulations, resulting in losses (including attorney fees and damage to reputation) to this Website or Hattie, agree to bear full responsibility for damages and compensation.

8. Governing Law & Jurisdiction

The interpretation and application of these Terms shall be governed by the laws of the Republic of China (Taiwan). Any disputes arising from these services shall be subject to the exclusive jurisdiction of the Taiwan Taipei District Court in the first instance.